Shipping policy

At Castila CO, we strive to make your jewelry shopping experience as seamless as possible. That’s why we offer free shipping for all our customers in the USA and UK—no hidden fees or additional charges for standard shipping!

Domestic Shipping (USA)

• Delivery Method: All orders are shipped within the United States using 4-Day shipping services.
• Signature Required: A direct signature is required upon receipt to ensure safe delivery. If you'd like your order delivered to an alternate address, please inform us during checkout.
• Delivery Days: Deliveries are made Monday through Friday. For faster delivery, we offer Saturday and Overnight shipping at an additional cost. Please contact us for these expedited options.

International Shipping

• Duties and Taxes: For customers outside the USA and UK, your shipment may be subject to import taxes and duties as determined by your country. Please note that Castila CO is not responsible for these fees.
• Delivery Timeline: International shipping times may vary based on destination and customs processing.

Processing Time

Each piece of jewelry is handmade to order with exceptional care. Please allow up to 2 weeks for completion before shipping. If you need your order sooner, let us know, and we’ll do our best to accommodate your request.

Additional Information

• Phone Number: To ensure a smooth delivery process, please provide your phone number during checkout in the "Note to Seller" section.
• Customer Support: If you have any questions, concerns, or special shipping requests, don’t hesitate to contact us. We’re here to assist you every step of the way!

Your satisfaction is our priority, and we’re committed to making sure your jewelry arrives safely and promptly. Thank you for choosing Castila CO!